Software Focused Ticket Management

Synchronize customer requests with your software team. Manage bug reports, feature requests, and support tickets from a single screen.

Happy Customers, Fast Solutions

WSupport optimizes your support processes to maximize customer satisfaction.

Collect all requests from email, web forms, or live chat in a single pool.

Track response and resolution times, prevent SLA breaches.

Automatically route requests to the right person based on topic or workload.

Measure your service quality with automated post-resolution surveys.

Your support team can respond to requests from anywhere with the mobile app.

Provide a portal where customers can track their own requests and access the knowledge base.